ron97 Privacy Policy

ron97 is an online casino platform operating under international licensing. We understand that players entrust their personal information to us every time they register an account, make a deposit, or use any of our services. That trust is a responsibility we take very seriously.

This Privacy Policy explains the types of information we collect from users of the ron97 website, the purposes for that collection, how that information is managed, and the rights you hold as a user regarding your personal data.

By using the ron97 website or services, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised to stop using our platform and contact our support team for next steps.

When you interact with the ron97 platform, we may collect various categories of information as follows:

Account Registration Information

• Full name as stated in official identity documents
• A valid and active email address
• Mobile phone number
• Date of birth (for the purpose of verifying age of 21 years and above)
• Encrypted password

Financial Transaction Information

• Details of the payment method used (Touch 'n Go eWallet, DuitNow, FPX, ShopeePay, or cryptocurrency)
• Deposit and withdrawal records
• Transaction history within the account

Technical and Usage Information

• Your device's IP address
• Web browser type and operating system
• Website usage data including pages visited and duration of visit
• General location information based on network connection

Identity Verification Information

• A copy of identity card (MyKad) or passport for KYC (Know Your Customer) purposes
• Other supporting documents that may be required by the licensing authority

The information we collect is used solely for legitimate and necessary purposes in operating the ron97 service responsibly:

• Account Management: To create, verify and maintain your player account, including processing deposits and withdrawals efficiently.
• Legal Compliance: To fulfil legal obligations relating to international licensing, including anti-money laundering requirements and age verification.
• Platform Security: To detect and prevent fraud, account misuse, and activities that violate the Terms and Conditions.
• Customer Support: To enable our support team to provide relevant assistance when you contact us.
• Service Improvement: To analyse usage patterns in order to improve platform quality, speed and the overall player experience.
• Promotional Communications: To inform you about relevant bonuses, promotions or service updates, subject to your communication preferences.

ron97 will not use your personal information for any purpose other than those stated above without notifying you first.

We use appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include:

• SSL (Secure Socket Layer) encryption for all data communication between your browser and our servers
• Databases protected with strict access controls and continuously monitored
• Security monitoring systems operating at all times
• Restricted access to personal information, limited only to staff who require that access to carry out their duties

Your personal information is retained for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. After an account is closed, we may still need to retain certain records for a specified period in accordance with applicable legal and licensing requirements.

ron97 does not sell, rent or trade your personal information to any third party for marketing purposes. However, there are limited circumstances in which we may share your information:

Trusted Service Providers

We work with third-party service providers who assist us in operating the platform, processing payments and providing technical support. These providers are bound by contractual agreements to keep your information confidential and to use it only for agreed purposes.

Legal Requirements

ron97 may disclose personal information if required to do so by relevant authorities, courts, or any regulatory body with jurisdiction over our operations. This includes investigations related to money laundering, fraud or other criminal offences.

Business Transfers

In the event of a merger, acquisition or sale of company assets, user information may be transferred as part of those business assets. You will be notified in advance if this occurs and a new privacy policy will be published.

ron97 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use cookies for the following purposes:

• Essential Cookies: Required for basic website functions such as login session verification and transaction security.
• Preference Cookies: Saves your preferences such as language and display settings for convenience on future visits.
• Analytics Cookies: Help us understand how players use our platform so we can continue improving our services.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of this website.

ron97 may send you communications relating to your account, transactions, promotions and service updates. The types of communications we send include:

• Transaction notifications (successful deposit, withdrawal processed)
• Account security information (new login attempts, password changes)
• Promotional and bonus information (with your consent)
• Privacy policy or terms and conditions updates

You can opt out of promotional communications at any time by contacting our support team via live chat or email. However, communications directly related to the security and management of your account cannot be disabled.

The ron97 platform is strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. All account registrations are subject to a strict age verification process.

If we find that personal information of someone under 21 has been collected inadvertently, we will take immediate steps to delete that information and close the account in question. Parents or guardians who discover that their children have registered on our platform are encouraged to contact us immediately.

As ron97 operates under international licensing, your personal information may be processed and stored on servers located outside Malaysia. In all such situations, we ensure that adequate protections are in place to safeguard your information, in line with international data security standards.

All such data transfers are subject to appropriate contractual agreements and relevant technical security controls, to ensure a level of protection equivalent to that stated in this privacy policy.

ron97 reserves the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon publication on this page. The "Updated" date at the top of this page will reflect the date of the most recent update.

For significant changes, we will endeavour to notify you via in-platform notifications or through your registered email. We encourage players to check this page periodically to ensure you are always aware of how we manage your personal information.

Continued use of the ron97 platform after the publication of policy updates will be considered your acceptance of those changes.